Refund Policy
1. General Policy
At TAHA Consulting LLC, we are committed to ensuring transparency and fairness in all financial processes.
Because our services are personalized consulting and coordination-based, each client’s case involves individual preparation, administrative coordination, and partner correspondence prior to any medical or travel service.
For this reason, refunds are evaluated on a case-by-case basis according to the terms outlined in the client’s Proforma Invoice / Service Agreement.
2. Personalized Nature of Services
Our consulting services are designed around the specific medical, logistical, and scheduling needs of each client.
Once a proforma invoice is accepted and confirmed by the client, TAHA Consulting LLC initiates multiple coordination steps with healthcare providers, partner hospitals, accommodation suppliers, and logistical partners.
Therefore, refund eligibility depends on factors such as:
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Whether third-party reservations or coordination processes have already begun,
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Whether the service has been partially or fully rendered,
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Whether cancellation occurs before or after confirmed partner arrangements.
All such conditions are clearly stated in the Proforma Invoice and accompanying service agreement, which the client receives before confirming payment.
3. Evaluation and Processing
Refund requests must be submitted in writing to:
📧 info@tahaconsultingllc.com
Each request will be reviewed individually, considering the timeline, nature of the service, and any third-party costs already incurred.
If approved, eligible refunds will be processed within 15–30 business days via the same payment method originally used.
4. Non-Refundable Items
The following items and services are generally non-refundable:
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Administrative fees or consulting retainers already utilized,
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Deposits paid to healthcare providers or partner institutions,
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Bank transaction or international payment gateway fees,
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Services already performed or partially completed.
Exceptions may apply only if explicitly stated in the Proforma Invoice or if the client’s personal contract allows partial reimbursement under specific terms.
5. Force Majeure
In circumstances beyond either party’s controlsuch as international travel restrictions, health emergencies, or force majeure events TAHA Consulting LLC will evaluate possible rescheduling, credit issuance, or partial refund options in good faith and in coordination with partner institutions.
6. Acknowledgment
By confirming payment or signing the Proforma Invoice, the client acknowledges that they have read, understood, and agreed to the refund conditions outlined both in this policy and in their personal service documents.
Each transaction made through TAHA Consulting LLC represents a personalized coordination service, not a standardized product sale.
⚕️ Additional Notice
TAHA Consulting LLC provides non-medical consultancy and coordination services within international health tourism.
All medical procedures are independently performed by licensed healthcare providers.
Refund decisions are governed exclusively by the mutual agreements and proformas issued prior to service commencement.